This Privacy Policy describes how mexicomiamor.com (the "site" or "we") collects, uses and discloses your personal information when you visit or make a purchase from the site.

Collecting personal data

When you visit the website, we collect certain information about your device, your interaction with the site, and the necessary information to process your purchases. We may also collect additional information when you contact us for customer support. In this Privacy Policy, we refer to any information that uniquely identifies an individual (including the information listed below) as "personal information" / "personal data". Please see the list below for more information about what personal information we collect and why.

Device information

• Examples of personal information collected: web browser version, IP address, time zone, cookie information, what websites or products you view, search terms and how you interact with the site, including payment or profile information you enter for orders or subscriptions, your device's operating system and brand of your device.
• Purpose of Data Collection: To properly load the website for you and analyze website usage, to optimize our website, to provide support for purchased products, and to provide information about products you may be interested in based on your previous visits to the website.
• Source of collection: Automatically collected when you access our website using cookies, log files, web beacons, tags or pixels, use your login, change your profile or payment information.
• Disclosure for business purposes: We share data with our shop provider Shopify, payment services such as Paypal, VISA, Master Card, American Express, Klarna, Amazon Pay with our store provider Shopify. Sharing our analytics and advertising services Google Analytics, Google Ads, Facebook Ads, Instagram Ads, LinkedIn Ads, Pinterest Ads, Tik Tok Ads, Twitter Ads, Omnisend Newsletter Services, Goaffpro Affiliate program, Backup Service Rewind.com, BON Loyalty customer loyalty program, Rivo product evaluation program, Helixo product bundling service.

Ordering information

• Examples of personal data collected: name, billing address, shipping address, payment information (including credit card numbers and payment accounts such as PayPal, Klarna, Sofort, Shopify Pay), email address and phone number.
  
• Purpose of collection: to provide you with products or services to fulfill our contract, process your payment information, arrange for shipment and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising about our products or services based on your preferences that you agreed to.
  
• Source of data collection: data collected or entered by you.
• Sharing for business purposes: We share the necessary data collected for business purposes with our store provider Shopify, our logistics partners like Warehousing1, our delivery services like DHL, Hermes, DPD, our payment services like Paypal, VISA, Mastercard, American Express, Klarna, Amazon Pay, Apple Pay, logistics apps like Xentral, our analytics and advertising services like Google Analytics, Google Ads, Facebook Ads, Instagram Ads, LinkedIn Ads, Pinterest Ads, Tik Tok Ads, Twitter Ads, our billing and procurement services like Lexware, backup services like Rewind.com and Affiliate Partner Program goaffpro.com
  
• Information on the prevention of potential fraud attempts: The provider of our store system Shopify works with the payment service providers listed above. In the worldwide store network of Shopify, a fraud prevention / fraud prevention program through the encrypted transfer of payment data starts as soon as you enter your payment method and data which warns us if the IP address of an order is far away from the delivery location, if there were multiple orders of different accounts from the same IP address or several unsuccessful payment attempts were made. As a merchant, we reserve the right to prevent and cancel online payment of affected orders based on these warnings.

Customer support/service information

• Examples of personal data collected: Name, billing address and number, shipping address, shipment data, payment information (including credit card numbers, payment accounts such as PayPal, Klarna, Sofort, Shopify Pay, email address and phone number if applicable texts, images, videos, sound files sent by you).
  
• Purpose of collection: Customer support, assistance for you or other users.
• Collection source: collected from you via direct contact with our service, service bots for messenger services such as Facebook Messenger, WhatsApp Business, Mail, SMS or your entered data in orders/purchases or accounts/profiles for buying our products.
• Disclosure for business purposes: We may use support apps such as WhatsApp Business, Facebook Messenger or TawkTo Chat or mail programs such as Outlook, Mac Mail, and Gmail to establish communication with you to provide customer support.
• Backup/Data protection: We use the service Rewind.com from Third Blink Software Inc., a GDPR compliant service with servers in the EU for the purpose of restoring our store data in case store data has been destroyed, deleted or incorrectly processed due to a technical or manual error. This service is essential for us to be able to process orders again in case of data loss.

In our store, we offer alcoholic beverages. Depending on the regulations enforced in your country, you may buy these products and some other products only if you meet the age restrictions. For example, in Germany you are allowed to buy alcoholic beverages if you are at least 18 years old.

Note for minors and their parents

The website is not intended for persons under the age of 18. We do not intentionally collect personal information from children. If you are a parent or guardian who believes that your child has provided us with personal information, please contact us at the address below to request deletion of their data.

Email: info@mexicomiamor.de

Sharing personal information

We share your personal information with service providers who help us provide our services and fulfill our contracts with you as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your personal data here: https://www.shopify.com/legal/privacy
• We use Google programs and services and Microsoft programs and services to process your personal information to conduct business and manage orders. Learn more about how Google uses your personal information: https://policies.google.com/privacy
  Learn more about how Microsoft uses your personal information here: https://privacy.microsoft.com/de-de/privacy
• As we use Facebook services (such as Facebook, Messenger, WhatsApp, Instagram) to contact you or have you contact us to process requests, your data is shared with these services. Learn more about how Facebook services use your personal data here: https://www.facebook.com/business/gdpr
• We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or any other lawful request for information we receive, or to otherwise protect our rights.
• Through the affiliate marketing service https://goaffpro.com, publishers of content can apply to us as partners for commission programs. This means that external partners of ours can generate individual links that lead to our store, as well as these partners can generate discount codes for our store. Visitors who follow such links and buy something can be assigned to a commission program partner link and/or discount code by using the code. If you do not want this commission to take place, before clicking on links to our store, pay attention to whether or not there is a "?" in the URL. Copy the link address, for example, by right-clicking on the link and selecting "Copy link address", put it in the browser line and then delete everything from the URL from the "?". Do not use the partner's shared discount code if you want to avoid your purchase being attributed to the affiliate program.
  
• Parts of your order data are backed up to our backup service rewind.com by Third Blink Software Inc. and are GDPR compliant on EU servers to protect us from data loss.
• Parts of your profile and order data are stored by our services Helixo, BON Loyalty and Rivo to offer product reviews, bonus programs or product bundles or special offers if you use them via our store website - in the case of our bonus program, activities for following, liking, sharing, joining our profiles on social media networks such as Facebook, Instagram, Twitter, TikTok, YouTube, Pinterest are also stored to be able to collect bonus points.

Behavioral advertising

As described above, we use your personal information to send you targeted advertising or marketing communications that we believe may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the website. You can read more about how Google uses your personal data here: https://policies.google.com/privacy?hl=en.You You can also deactivate Google Analytics here: https://tools.google.com/dlpage/gaoptout
  
  
• We share information about your use of the site, your purchases, and your interaction with our advertising on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to depending on your location).

For more information on how targeted advertising works, visit the Network Advertising Initiative's ("NAI") education page at. http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising at the following links or find information on how to opt out to not receive personalized advertising:

• FACEBOOK - https://www.facebook.com/settings/?tab=ads
• GOOGLE - https://www.google.com/settings/ads/anonymous
  
• YOUTUBE - https://support.google.com/youtube/answer/9487666?hl=en
• BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
• TIKTOK - https://support.tiktok.com/en/account-and-privacy/personalized-ads-and-data/personalization-and-data
  
• PINTEREST - https://help.pinterest.com/en/article/do-not-track
• WHATSAPP - https://faq.whatsapp.com/search?query=opt%20out&lang=en
• TWITTER - https://help.twitter.com/de/safety-and-security/privacy-controls-for-tailored-ads
• SPOTIFY - https://support.spotify.com/us/article/data-rights-and-privacy-settings/
• GOAFFPRO - https://docs.goaffpro.com/how-tos/approve-reject-an-affiliate-account/delete-affiliate-account. You can send us a message to info@mexicomiamor.de if you are a participant of our affiliate program at Goaffpro.com, we will delete your account completely from our program upon request and any of your other connections at Goaffpro will remain unaffected.
• OMNISEND - In mails or SMS, the consent you have given to receive advertising mails or SMS can be revoked by clicking or pressing "Unsubscribe". This leads to the exclusion of your data from the mailing lists. If you still receive further mails or SMS, please contact our customer service.
• RIVO - When submitting product reviews, review activity is saved in your account. You can send us a message at any time via info@mexicomiamor.de or via our contact form requesting deletion of all reviews associated with your email and we we will do it.
  
• BON LOYALTY - When participating in our bonus program Corazón Club, activities such as creating a profile, placing orders, social network accounts likes, any shares, subscriptions, and invitations to friends are stored. Send us a message via the contact form or by email to info@mexicomiamor.de so that we deactivate your account and remove your data.

In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal: http://optout.aboutads.info/.

Use of personal information

We use your personal information to provide you with our services. These include: offering products for sale, processing payments, shipping and fulfilling your order and informing you about new products, services and offers.

Legal basis

If you are a resident of the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation ("GDPR") based on the following legal bases:

• Your consent;
• The fullfillment of the contract between you and the website;
• Compliance with our legal obligations;
• To protect your vital interests;
• To perform a task that is in the public interest;
• For our legitimate interests that do not override your fundamental rights and freedoms.

Data storage / Retention of data

If you place an order through our website, we will retain your personal information for our records until you ask us to delete that information. For more information about your right to have your information deleted, please see the "Your Rights" section below.

Automatic decision making

If you reside in the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) where such decision-making produces a legal effect concerning you or that otherwise significantly affects you.

We are working in part with fully automated decision making that has a legal or otherwise significant impact on customer data.

Our data processor, Shopify, uses limited automated decision making to prevent fraud that does not have a legal or otherwise significant impact on you.

Services that include elements of automated decision making include:

• Temporary block list of IP addresses associated with repeatedly failed transactions. This block list remains for a few hours.
• Temporary block list of credit cards associated with block-listed IP addresses. This block list will remain for a few number of days.

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the personal information we have about you, transfer it to a new service, and request that your personal information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact information below.

Your personal data is initially processed in Ireland and then transferred to non-European countries, including Canada and the United States, for storage and further processing. For more information on how data transfers comply with the GDPR, please see Shopify's GDPR whitepaper:

https://help.shopify.com/en/manual/your-account/privacy/GDPR.

 

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (for example, login and region selection). This means that you do not have to re-enter this information each time you return to the website or move from one page to another. Cookies also provide information about the use of the website, for example, whether you are visiting the website for the first time or whether you are a frequent visitor.

We use the following cookies to optimize your experience on our website and to provide our services

.

Cookies that are necessary for the functionality of the store.

Name	Function
_ab	Used in connection of administration.
_secure_session_id	Used in conjunction with the secure navigation on the store page.
cart	Used in connection with the handling of the purchase process of the shopping cart in the store.
cart_sig	Used in connection with the handling of the purchase process.
cart_ts	Used in connection with the handling of the purchase process.
checkout_token	Used in connection with the handling of the purchase process.
secret	Used in connection with the handling of the purchase process.
secure_customer_sig	Used in conjunction with the customer login.
storefront_digest	Used in conjunction with the customer login.
_shopify_u	Used in connection with processing of buyer/order data.
ly-lang-selected	Required to offer users the correct store language via langify administration.
__age_checker-history	Is needed to check with the users if they are allowed to visit the store page, because some products can be ordered only from customers who are 18 years of age.

Reporting and analysis

Name	Function
_tracking_consent	Tracking settings / selection.
_landing_page	Tracking of the entry pages
_orig_referrer	Tracking of the entry pages
_s	Shopify analytics.
_shopify_s	Shopify analytics.
_shopify_sa_p	Shopify analytics in connection to Marketing & Referrals.
_shopify_sa_t	Shopify analytics in connection to Marketing & Referrals.
_shopify_y	Shopify analytics.
bc_tgm_fbp	Facebook marketing & analytics.
_fbp	Facebook marketing & analytics.
_ga	Google/Alphabet marketing & analytics.
_gid	Google/Alphabet marketing & analytics.
_gat	Google/Alphabet marketing & analytics.
_dc_gtm_XXXXXXXXX	Google/Alphabet marketing & analytics.
_gat_gtag_XXXXXXXXX	Google/Alphabet marketing & analytics.
_gac_XXXXXXXXX	Google/Alphabet marketing & analytics.
bc_tgm_aw	Google/Alphabet marketing & analytics.
_pin_unauth	Pinterest marketing & analytics.
v3	Pinterest marketing & analytics.
_shopify_y	Shopify analytics.

How long a cookie remains on your computer or mobile device depends on whether it is a "persistent" or a "session" cookie. Session cookies persist until you stop browsing, and persistent cookies persist until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years after they are downloaded to your device.

You can control and manage cookies in several ways. Please keep in mind that removing or blocking cookies may affect your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can decide whether or not to accept cookies through your browser settings, which are often found in your browser's Tools or Preferences menu. For more information about how to change your browser settings or block, manage, or filter cookies, see your browser's help file or websites such as www.allaboutcookies.org .

Please also note that blocking cookies may not completely prevent the disclosure of information to third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.

Do Not Track

Please note that there is no common understanding in the industry about how to respond to "Do Not Track" signals and that we do not change our data collection and usage practices when we detect such a signal from your browser.

Subject to changes

We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@mexicomiamor.de or by mail using the details provided below:

MexicoMiAmor UG (haftungsbeschränkt), Lippmannstraße 8, MexicoMiAmor UG (haftungsbeschränkt), 22769 Hamburg, Deutschland

Last updated: 15.02.2022

If you are not satisfied with our response to your complaint, you have the right to file your complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority here: https://datenschutz-hamburg.de/pages/dienststelle/#kontakt